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Staff Employment & Internships

The Cleveland Orchestra is looking for dynamic, creative individuals with the skills, knowledge, and experience to join our staff and support one of the world’s finest orchestral institutions.  We offer an excellent salary and benefits package as well as providing the exceptional opportunity for you to contribute your talents and expertise. 

To apply for a position posted below, except as noted for specific a position, please email your resume and letter of application in Word format to HR@clevelandorchestra.com, or you can fill out the Employment Application Form and return it to us by email or mail.

The Cleveland Orchestra is an Equal Opportunity Employer.

 

Open Staff Positions 

Director of Facilities Management and Operations

Join the leadership team at one of the world’s leading symphonic orchestras as the Director of Facilities Management and Operations. This exciting position is responsible for all aspects of Severance Hall building, grounds and front-of-house operations including physical maintenance and code compliance, repair and improvements, capital projects, concert and event management, patron services, safety and security, rental sales and community collaborations, food services, retail operations, budget, and a variety of internal and external institutional relationships. This position also manages the contractual relationship with the operator of Blossom Music Center, ensuring compliance with the terms and conditions of the business contract, budgeting, and oversight of capital improvement projects to achieve excellence in both operational and customer service expectations.

  • Bachelor’s degree or equivalent professional experience in non-profit arts management, hospitality operations and/or entertainment within a public venue. Facility management experience with an emphasis on historic preservation and construction project management desired. Knowledge of regulations governing the operation of public buildings. Minimum of 7-10 years related work experience required; 5+ years of experience in contract management and negotiation highly desirable.
  • Excellent administrative, management, and leadership skills to run a combination of facilities management, events staff, and retail operations. Strong organizational and time management skills with a high attention to detail is essential.
  • Outstanding customer service skills to manage high profile customer events.
  • Outstanding interpersonal and communication skills to successfully interact with multiple constituencies and diverse groups of people.
  • Demonstrate independent, mature judgment; convey a professional image and attitude.
  • Ability to quickly assess and resolve conflict in a professional, diplomatic manner.
  • Experience in budget preparation and management in a variety of areas including, but not limited, to facility operations, facility sales, retail, food and beverage services, and capital projects. Ability to successfully manage a $2.5M operating budget, $4M capital improvement budget, and $1M in annual revenue.
  • Obtain and maintain active First Aid, CPR and AED certification. Ability to assess and calmly lead others in emergency situations.
  • Ability to drive between Severance Hall and the Blossom Music Center.
  • Ability to work a flexible schedule including nights, weekends, and some holidays.  

Marketing Manager, Cleveland Orchestra Miami

Cleveland Orchestra Miami is looking for an enterprising, creative individual to fill the position of Marketing Manager. The Marketing Manager is responsible for the strategic planning and implementation of all sales and marketing activities for Cleveland Orchestra Miami. This position collaborates with members of the Cleveland-based marketing team to generate campaign ideas specific to the Miami market, coordinate the production of creative, prepare revenue and expense budgets, generate pricing, and forecast revenues and expenses.

  • Bachelor’s Degree in Marketing or related field required, along with 3-5 years experience in sales and/or  marketing.
  • Thorough knowledge of the principals of sales & marketing with a track record of achieving sales and budget goals.
  • Strong collaboration skills to works well in a team environment.
  • Excellent interpersonal and oral/written communication skills; ability to work with a diverse group of people. 
  • Self motivated with the ability to work independently, think strategically, and offer solutions.
  • High level of creativity with attention to detail, along with the ability to adapt quickly and responsively to changing priorities and schedules while meeting deadlines. Strong organizational and time management skills.
  • Demonstrated proficiency in computer software applications, particularly the Microsoft Office Suite. Familiarity with Tessitura a plus, but not required.
  • Able to work a flexible schedule that may include evenings, weekends, and some holidays.
  • Ability to successfully integrate the work of a remote office location into the larger framework of The Cleveland Orchestra office in Cleveland, Ohio in a manner that is consistent with both local and institutional philosophy and goals.
  • Knowledge of and familiarity with classical repertoire preferred.
  • Bilingual in English/Spanish preferred.


Associate House Manager

The Cleveland Orchestra is seeking a dynamic individual to join the team as the Associate House Manager. This position supports concerts and events at Severance Hall through the management of logistics, patron services, safety procedures, staff and volunteer scheduling and assignments and front-of-house management activities. In this role, the Associate House Manager is a highly visible ambassador for The Cleveland Orchestra with responsibility to ensure excellence in the total concert/event experience at Severance Hall.

  • Bachelor’s Degree in Business, Communications or another related discipline required.
  • One to three years’ experience in performing arts and/or special event management.
  • Knowledge of and the ability to deliver excellent customer service that consistently exceeds the customer’s expectations.
  • Ability to convey a professional image and attitude using independent, mature judgment.
  • Outstanding interpersonal and communication skills to successfully interact with multiple constituencies and diverse groups of people. 
  • Ability to quickly assess and resolve conflict in a professional, diplomatic manner.
  • Strong administrative, organizational and detail-oriented skills. 
  • Obtain and maintain active First Aid, CPR and AED certification. Ability to assess and calmly lead others in emergency situations.
  • Proficiency in the use of Microsoft Word, Excel, and database management systems.
  • Able to work a flexible schedule including evenings, weekends and some holidays. 

 

Development Associate – Database Operations

The Cleveland Orchestra has an opening for an Operations Associate in its dynamic Development Department. The Associate joins a team of researchers and fundraisers and will be responsible for supporting the research and data management functions through preparation of prospect reports, gift recording, processing and reporting, balancing daily accounts, donor account information, profile preparation and general support to the research team.

  • Bachelor’s degree in business, information technology, or related field required.
  • One to three years of experience in database management or technical support; familiarity with fundraising operations highly desirable.
  • Familiarity with Tessitura highly desirable.
  • Excellent written and oral communications skills.
  • Superior organizational skills; a high attention to detail is essential.
  • Analytical skills to interpret data and design custom reports.
  • Ability to balance a highly technical function with an outstanding level of customer service.

 
Development Associate – Institutional Giving

The Cleveland Orchestra has an opening for a Development Associate in its dynamic Development department. This position is responsible for providing administrative and operational support for the director and the division of Institutional Giving toward advancing our corporate, foundation, and government relationships.

  • Bachelor’s Degree with 1-3 years of nonprofit experience.
  • Excellent written and oral communication skills.
  • Professionalism in working with high-level donors and board members.
  • High degree of accuracy and attention to detail is essential.
  • Good organizational skills with the ability to multi-task, prioritize, and meet deadlines.
  • Ability to work independently and efficiently interact with all internal and external constituency groups.
  • Excellent computer skills in the Microsoft Office Suite. Familiarity with fundraising software, especially Tessitura is highly desirable.
  • Ability to work a flexible schedule including evenings and weekends as necessary.
  • General knowledge of fundraising practices and knowledge of orchestral music is highly desirable.