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Staff Employment & Internships

The Cleveland Orchestra is looking for dynamic, creative individuals with the skills, knowledge, and experience to join our staff and support one of the world’s finest orchestral institutions.  We offer an excellent salary and benefits package as well as providing the exceptional opportunity for you to contribute your talents and expertise. 

To apply for a position posted below, except as noted for specific a position, please email your resume and letter of application in Word format to HR@clevelandorchestra.com, or you can fill out the Employment Application Form and return it to us by email or mail.

The Cleveland Orchestra is an Equal Opportunity Employer.


Open Staff Positions 

Inside Sales Representative (part time)

The Cleveland Orchestra is currently seeking an individual with a passion for music to join its Sales & Marketing department as an Inside Sales Representative. Reporting to the Sales Manager, this individual is responsible for generating ticket sales revenue through telephone solicitation of current and potential patrons. The Inside Sales Representative will also collaborate with the Sales and Marketing team to provide exceptional customer service experiences for our guests at Severance Hall and Blossom Music Center.

The successful candidate will meet the following requirements which include:

  • High school diploma required; Associate’s Degree or higher preferred.
  • Experience in telephone call center or sales/customer service field required.
  • Proven drive and energetic approach to meet and exceed sales goals.
  • Ability to work a flexible work schedule including evenings, weekends and some holidays. (key)
  • Ability to use telephone as form of primary communication.
  • Excellent interpersonal and communications skills required (both verbal and written communications). 
  • Outstanding organizational skills with a high degree of attention to detail.
  • Ability to work effectively both in a team environment and independently.
  • Ability to effectively deal with people at all levels both within and outside of the organization.
  • Ability to remain cool and calm during high-pressure situations and de-escalate difficult customer encounters if/when necessary.
  • Knowledge of (or willingness to learn) an appreciation for classical music.

We offer an excellent salary and benefit packet in addition to the opportunity to work with a world-renowned Orchestra.


Elevator Operator (part-time, seasonal)

The Cleveland Orchestra is seeking applications for part-time, seasonal Elevator Operators for concerts and events at Severance Hall. The Elevator Operator is responsible for operating the patron elevators in a safe and efficient manner as well as providing superior customer service. Successful applicants will have the ability to interact professionally and personably with the general public, staff, and musicians.

Position Requirements:

  • HS Diploma or GED.
  • Strong customer service skills.
  • Skill to safely manage crowd of people.
  • Willingness to be in one place for extended periods of time.
  • Reliable attendance and punctuality.
  • Professional appearance and demeanor.
  • Regular availability evenings, nights and weekends including some holidays.
  • Successful completion of a background check.
  • Knowledge of the Severance Hall building complex a plus.

Greeter (part-time, seasonal)

The Cleveland Orchestra is seeking applications for part-time, seasonal Greeters to provide outstanding patron service for concerts and events at Severance Hall. Greeters welcome patrons and assist them in finding their way to their seats. Successful applicants will have the ability to interact professionally and personably with the general public.

Position Requirements:

  • HS Diploma or GED.
  • Strong customer service skills.
  • Professional appearance as well as an outgoing, self-confidant manner and pleasant, welcoming demeanor.
  • Reliable attendance and transportation.
  • Regular availability evenings, nights and weekends including some holidays.
  • Successful completion of a background check.
  • Knowledge of the Severance Hall building complex a plus.

Greeter (part-time, seasonal)

The Cleveland Orchestra is seeking applications for part-time, seasonal ticket takers for concerts and events at Severance Hall. The ticket taker enables entry to the concert hall by assuring that patrons have the correct tickets and providing appropriate instructions to proceed to correct seating area. The ticket taker has an important role in emergency response procedures. Successful applicants will have the ability to interact professionally and personably with the general public.

Position Requirements:

  • HS Diploma or GED
  • Strong customer service skills.
  • Ability to read tickets quickly and accurately and to graciously handle errors and/or problems.
  • Reliable attendance and transportation.
  • Professional appearance and demeanor.
  • Regular availability evenings, nights and weekends including some holidays.
  • Successful completion of a background check.
  • Emergency response or first aid training a plus.